Hello guys, I used to be questioning if anybody right here has been although this earlier than and will presumably enlighten me on what’s happening with my account for the time being. It’s a little bit lengthy so please bear with me. Yesterday I obtained this e-mail,
We’re contacting you since you seem to have violated the next insurance policies on Amazon.co.uk:
– Misuse of Rankings, Suggestions, or Opinions
– Misuse of Gross sales Rank
– Misuse of Search and Browse
Prohibited behaviors on Amazon.co.uk embody, however should not restricted to:
– Hiring third events to attempt to enhance ASIN rank and/or opinions
– Sending packages to addresses the place the recipient doesn’t order or anticipate them
– Soliciting or accepting false or fraudulent orders
– Putting orders to your personal merchandise
– Compensating consumers for buying your merchandise (together with declare codes)
If this continues, you won’t be able to promote on Amazon.co.uk. Be taught extra about this coverage in Vendor Central Assist (https://sellercentral-europe.amazon.com/gp/assist/200386250).
Vendor Efficiency Staff
I genuinely havent finished any of the above listed, I spoke to dwell chat and likewise a requested name again from Amazon the woman I spoke to mentioned she’d seemed on the notes however wasnt 100% on certain precisely what it was about. Though she did begin asking questions on opponents and whether or not or not I feel they’d been unfairly reporting me.
As per her recommendation I emailed vendor efficiency telling them that my account has at all times been in good standing, that I had no thought what it was about and that as far i used to be i conscious haven’t damaged any of the foundations. I additionally requested for a bit extra data on which particular coverage I used to be supposedly in breach of. At the moment they e-mail again,
We admire your efforts to adjust to our promoting insurance policies. We now have up to date your account with the knowledge that you just offered”
Once more obscure as hell and never very useful. The particular person I spoke to on dwell chat additionally emailed again saying,
“I perceive that you just wish to get extra data in your Vendor Central account’s well being standing Nonetheless, I’ve been unable to achieve a lot readability after going by way of the earlier notes on the case.”
Does anybody have a Scooby Doo about what’s happening right here?